SBI’s gambit to provide the ‘do-it-yourself’ convenience for prospective home loan customers comes at a time when it is seeing a spurt in home loan applications on the back of competitive interest rates.
Validation process of Online SBI Home Loan
Once an online loan proposal is submitted by the customer with details such as the loan amount, Income and KYC (Know-Your-Customer), it will go through a four-stage validation process.
The components of validation will be — online PAN verification; online enquiry with Credit Information Bureau; online evaluation of loan eligibility; evaluation of the customer based on internal risk scoring model and loan policy.
Post the validation stage, the customer will be e-mailed a digitally signed copy of the in-principle loan sanction letter.
All regional branch offices of the bank, which deal with home loans, will be mapped to the customer acquisition solution and the customer will be given the option of selecting the nearest branch from where he wants to take the home loan.
SBi Home Loan Login code
Customers will be given a unique login code to access the status of their application at each stage of the sourcing and loan processing period. The bank will have a dash board for monitoring follow up of proposals.
The customer acquisition solution will have the provision of ‘property search’ so that customers can search the properties based on various categories such as area, price, builder, and geographical location.
If the online customer acquisition solution clicks with home loans, the same will be extended to cover other retail banking products.